What our Customers say...
On the evening of February 24th I had a fire sprinkler activate that flooded my condo master suite (bedroom, bathroom and closet) as well as the same area in the condo below me and a garage ceiling below that. Only a fireman can turn these sprinklers OFF. They suggested I call SERVPRO of Lynnwood. The dispatcher was prompt and told me she would send a local crew which were here within 30 minutes. They vacuumed up the water, removed soaked carpet pad and began the drying out process which lasted a week. Matthew, the Project Manager came the second day to assess what needed to be done as his crew was monitoring moisture levels everywhere. Matthew kept in touch, responded quickly and allayed any fears I had about the process. I must thank all the guys on the crew who were here; being polite and respectful of my home. Especially Maximo and his helper the first night, then Juan and his son and Maximo all the following week. These guys worked SO HARD and I am very grateful for them. I can honestly recommend this company to anyone.
Thank you, job well done!
Kyle and his crew were courteous and fast, we feel very lucky that they came to our rescue.
SERVPRO came to our rescue after a broken pipe in our building and we were very impressed with their response and professionalism.
Polite and helpful, Juan and Armando are very professional and I was very happy with them.
Shannon was great! The whole team did a nice job.
Leslie's staff could not be more professional and courteous! They did the job they were hired to do with great professionalism and would definitely work with them again!
These guys are fast, professional, courteous, and trustworthy. Sewage overflowed in our basement while away. Kyle and crew were there within a couple hours and cleaned it all up as if it never happened. Sanitized, dry walls removed, dehumidified, contents packed, and all of this happened within a few days. I felt comfortable enough trusting them with a key so I didn't have to take time off of work. Dan, the project manager, kept in touch throughput working with my insurance claims agent. All went smoothly. Hopefully never have to call again, but these guys would be my first choice.
Fantastic customer service!
Your employees were wonderful to have working here. Thanks for making the process easier.
Kyle Macwatters is an outstanding technician!
Exceptional service! Wonderful customer service, we felt confident in SERVPRO from start to finish.
Our water main backed up and flooded our main floor bathroom and hallway. Dave did a great job getting his crew to my house quickly and kept me informed throughout the week. They made a tough situation bearable and crew was friendly and professional
All the members were great and very respectful of my home.
They were professional, efficient and courteous. Outstanding!
You have great employees, job well done.
Dave Moll and his team arrived promptly to assess the water damage and per our request immediately started setting up, isolating the damaged areas, and began the dry out process. I was thoroughly impressed with the professionalism of all the employees involved in caring for our case, it was clear to me that they cared about our home and the long term outcome. They were patient, compassionate and took their time to explain every process along the way, which is something we really appreciated during this very stressful time.
I cannot say enough good things about this company and employees that we encountered, I highly recommend them for their proper response time, their professionalism, patience, kindness, understanding, and willingness to make you feel like you are there only customer and the most important person they're dealing with, is so hard to find these days
Work was great, as their interpersonal skills.
During one of the most stressful events of my life, this company (and in particular Dave Moll), came to our rescue as they saved several rooms of our and quite frankly our sanity. Their response time was amazing! Within an hour after our call to them, they had their technicians setting up equipment and drying out water damage. In addition to their rapid response time, they were so KIND, understanding, had patience for my high stress level and my 1 million questions and concerns. It was evident to me that this company cares about their customers and I was so much more than just another business transaction to them.
I was so grateful they were willing to work with my insurance company. Their grace and understanding really helped make this whole tragedy we had dealt with much more bearable. This is the company you want on your side through something like this. They get the job done right, and they treat you like you're a member of their family. It was a wonderful experience and they were definitely a light in the darkness during this time.
I couldn’t be happier with the great job they did. The whole crew was very friendly, kind and worked hard. Very thorough.
Came home to a flood in my condo bathroom one night and SERVPRO of Lynnwood came out promptly and did a very professional job. They kept me updated as to what was happening with the dry process every day and were always on time. Everything was dry after 3 days and they were a pleasure to work with which was a relief during this unpleasant situation. Would recommend to others!
They were fast, efficient and courteous! Great service! Happy.
"They were spot on and did a wonderful job."
What a great team! We had an unfortunate sewage situation in our condo and SERVPRO of Lynnwood was quick to respond and got it all cleaned up for us. They were easy to work with, on time everyday and communicated updates to us daily. I would absolutely recommend them again!
"I have been so happy and blessed with all the staff! They were all so encouraging, helpful, professional and great people."
Everyone was very helpful and polite.
They always respond quickly whenever when one of my rentals has a water damage or any other issue. I highly recommend them.
"They were fast and courteous, Matthew kept me in the loop via phone and email which was great."
"I am so happy with the kind treatment of your staff and workers. They instilled confidence and took the stress out of a bad situation. Juan was so nice as were Matt and the rest. Top notch, all! Just keep doing what you are doing, the same way! Thank you!"
"Robin was very attentive to all of my questions, she went above and beyond to put my stress at ease. I would highly recommend them to my friends and family. Thank you SERVPRO!"
"We have been very impressed with the entire job from beginning to end. What is normally a nightmare has been minimized greatly."
"Thank you to all of the wonderful personnel who worked on-site. They were terrific and much appreciated!"
"They were the perfect solution for a very bad water damage situation. This franchise won our confidence and our business from the first phone call. Max and Matthew are extremely knowledgeable, professional, friendly and informative."
"Totally satisfied. They were there within 1 hour of our call from Hawaii and literally saved our house. Work was done expeditiously and with great attention to detail. Thank you for all your efforts."
"Matthew and his team did a great job of keeping me informed and were very courteous of expectations."