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Fire & Water - Cleanup & Restoration

The Importance of Professional Job Training

6/17/2020 (Permalink)

Even when hiring someone that has experience in this industry, on the job training is still a necessity. On the job training goes much farther than making sure your staff is trained for any job they might come across. On the job training ensures that everybody in the company understands what is going on throughout every job and are held to the company standards. Everybody being on the same page ensures that project managers, technicians and office personnel all understand our job process, therefore it can be explained to the clients properly.

Oftentimes company standards differ in some ways from the industry standards because the industry standards are set to just the necessities. Employees being trained should understand why we do a job a certain way this will advance their career and further their abilities. Getting the job done isn’t good enough, getting the job done right and making sure the customer is 100% satisfied is the SERVPRO way.

Our employees are constantly receiving training and safety debriefs so that we can take on high level jobs and continue to grow our areas of expertise. It also is a benefit for the employee because they will be better at their job, helping them foster professional growth. Job training is vital to the success of the company, and it makes sure everybody is on the same page, doing the job right, all the time.

SERVPRO of Lynnwood goes above and beyond. We begin our training process with hours of SERVPRO training videos followed by the ECTP (Employee Certification Training Program). Employees must pass a series of six exams with anywhere from twenty to eighty questions. Employees begin work in our warehouse where they become familiarized with types of equipment, products and tools we use along with the appropriate cleaning process. After in-office training our employees join our team on the job sites where the process is explained as the work is performed. All employees receive hands on experience and are offered growth opportunities as time goes on such as certification opportunities in different fields. If you interested in learning more about working at SERVPRO of Lynnwood please reach out to us on our website for general inquires and open positions.

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