What our Customers say...
Water Damage Testimonials
On the evening of February 24th I had a fire sprinkler activate that flooded my condo master suite (bedroom, bathroom and closet) as well as the same area in the condo below me and a garage ceiling below that. Only a fireman can turn these sprinklers OFF. They suggested I call SERVPRO of Lynnwood. The dispatcher was prompt and told me she would send a local crew which were here within 30 minutes. They vacuumed up the water, removed soaked carpet pad and began the drying out process which lasted a week. Matthew, the Project Manager came the second day to assess what needed to be done as his crew was monitoring moisture levels everywhere. Matthew kept in touch, responded quickly and allayed any fears I had about the process. I must thank all the guys on the crew who were here; being polite and respectful of my home. Especially Maximo and his helper the first night, then Juan and his son and Maximo all the following week. These guys worked SO HARD and I am very grateful for them. I can honestly recommend this company to anyone.
Polite and helpful, Juan and Armando are very professional and I was very happy with them.
Shannon was great! The whole team did a nice job.
These guys are fast, professional, courteous, and trustworthy. Sewage overflowed in our basement while away. Kyle and crew were there within a couple hours and cleaned it all up as if it never happened. Sanitized, dry walls removed, dehumidified, contents packed, and all of this happened within a few days. I felt comfortable enough trusting them with a key so I didn't have to take time off of work. Dan, the project manager, kept in touch throughput working with my insurance claims agent. All went smoothly. Hopefully never have to call again, but these guys would be my first choice.
Fantastic customer service!
Our water main backed up and flooded our main floor bathroom and hallway. Dave did a great job getting his crew to my house quickly and kept me informed throughout the week. They made a tough situation bearable and crew was friendly and professional
All the members were great and very respectful of my home.
Dave Moll and his team arrived promptly to assess the water damage and per our request immediately started setting up, isolating the damaged areas, and began the dry out process. I was thoroughly impressed with the professionalism of all the employees involved in caring for our case, it was clear to me that they cared about our home and the long term outcome. They were patient, compassionate and took their time to explain every process along the way, which is something we really appreciated during this very stressful time.
I cannot say enough good things about this company and employees that we encountered, I highly recommend them for their proper response time, their professionalism, patience, kindness, understanding, and willingness to make you feel like you are there only customer and the most important person they're dealing with, is so hard to find these days
During one of the most stressful events of my life, this company (and in particular Dave Moll), came to our rescue as they saved several rooms of our and quite frankly our sanity. Their response time was amazing! Within an hour after our call to them, they had their technicians setting up equipment and drying out water damage. In addition to their rapid response time, they were so KIND, understanding, had patience for my high stress level and my 1 million questions and concerns. It was evident to me that this company cares about their customers and I was so much more than just another business transaction to them.
I was so grateful they were willing to work with my insurance company. Their grace and understanding really helped make this whole tragedy we had dealt with much more bearable. This is the company you want on your side through something like this. They get the job done right, and they treat you like you're a member of their family. It was a wonderful experience and they were definitely a light in the darkness during this time.
Came home to a flood in my condo bathroom one night and SERVPRO of Lynnwood came out promptly and did a very professional job. They kept me updated as to what was happening with the dry process every day and were always on time. Everything was dry after 3 days and they were a pleasure to work with which was a relief during this unpleasant situation. Would recommend to others!
"They were spot on and did a wonderful job."
"They were the perfect solution for a very bad water damage situation. This franchise won our confidence and our business from the first phone call. Max and Matthew are extremely knowledgeable, professional, friendly and informative."